compensation: Based on prior experience employment type: employee's choice
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Pep Boys in Wilkes-Barre, Pa is currently seeking candidates for multiple full time and part time positions.
Retail Sales Associates-Our Retail/Commercial Sales Associate position is for those individuals who are looking to start a career in the automotive parts/retail industry. As a Retail/Commercial Sales Associate you will have an opportunity to learn basic automotive parts and automotive systems, as well as, basic customer engagement, automotive problem solving and retail sales and merchandising basics. Part of your learning experience will consist of, hands-on learning and computer based E-Learning modules. The modules will cover different automotive systems, retail selling best practices and company processes as well as product merchandising.
With the training and development, you will receive in the store, you will be better prepared for advancement opportunities. Those that demonstrate the ability to effectively execute on all levels of their position, will have an opportunity to apply and be considered for promotion to a role, such as Parts Room or PIR Specialist or Commercial Sales Specialist and advance your career within the Pep Boys organization.
Customer Service Advisors-The Customer Service Advisor position is for that individual who is looking to start a career in the automotive service industry. As a CSA you will have an opportunity to work with customers in need of vehicle repair and maintenance, by providing excellent customer service, advice and repair/ maintenance estimates. Part of your learning experience will be computer based E-Learning that will include modules that cover basic automotive systems, customer service best practices and learning centered around PBY systems as well as instructor-led training and training sessions provided by our vendor partners.
All of this prepares you for the next step in your career. If you have the want, desire, and drive you can work towards the role of Assistant Service Manager. If you find that your interest lies more with hands on repair and maintenance of vehicles then you would have the opportunity to move to the shop in the role of General Service Technician (GST).
General Service Technicians- Our General Service Tech (GST) is for that individual who is looking to start a career in the automotive repair industry. As a GST you will have an opportunity to learn basic automotive repair services, to include, basic vehicle safety inspection, mounting and balancing of tires, engine oil change, battery testing and replacement, and performing other basic maintenance services. Part of your learning experience will be computer based E-Learning that will include modules that cover basic theory of automotive systems such as brakes, and suspension as well as modules that will teach you the value of, and why more and more manufactures today require the use of synthetic oil’s versus conventional.
All of this prepares you for the next step in your career. If you have the want, desire, and drive you can apply for our apprentice program which fast-tracks you to becoming a mechanic in about 6 months. If you decide that the fast-paced apprentice program is not for you, you can continue to hone your skills at your own pace to get to that next position of mechanic. If you find that your interest lies more with helping and interacting with people, then you would have the opportunity to move to the service desk as a service advisor.
If you have a passion for customer service, the automotive industry and you feel Pep Boys is the right place for you please respond to this ad by emailing your resume and contact information or apply online at www.pepboys.com. A member of management will be in contact with you.
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